Theoretical models of knowledge management: descriptors, conceptualizations and approaches
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Abstract
One of the challenges facing organizations nowadays, it is to transform the knowledge that each individual has, into organizational knowledge and create a collaborative organizational culture that encourages this process to increase the intellectual heritage of the company. Under this context knowledge management appears as a field of study, and as an organizational strategy that permits to address these challenges as they arise; however, due to its recent appearance, the literature is yet heterogeneous in terms of its contents. In this paper we analyze some theoretical models in terms of descriptors and their main orientation models; we analyze the definitions of knowledge and knowledge management placing them in their respective epistemological approaches. It can be deducted from the main results that in the authors whose work was analyzed there is a predominantly objectivist approach to knowledge, the organizational approach to knowledge management and the importance of complementing the use of information technology and communication with the creation of a collaborative organizational climate to optimally manage knowledge in organizations.
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