Impact of the COVID-19 Pandemic on Orthodontic Patients at a University Clinic: Self-Report
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Introduction: Academic activities and patient care at university clinics at UNAM were suspended on March 17th, 2020 due to the SARS-CoV-2 (covid-19) pandemic. As a result, regular appointments for patients undergoing orthodontic treatment were disrupted. Objective: To assess the impact of a one-year interruption in orthodontic treatment due to the covid-19 pandemic from the perspective of patients at a university clinic. Material and methods: A survey was designed and applied via Google Forms, with informed consent, to 65 patients from a university orthodontic specialty clinic. The instrument consisted of 31 questions (closed and open, focused on orthodontic emergencies, the perspective, feelings, and actions taken by patients) with a response time of approximately 5-7 minutes. Results were saved in a Microsoft® Excel spreadsheet. Open-ended responses were grouped by category and results are expressed as frequencies. Results: The survey was answered by 71% (n=46). The most frequently reported orthodontic emergency was due to injuries caused by wires protruding from the tube (66.7%). Most patients had not continued their treatment elsewhere (67.4%), 61% reported frustration and 72% dissatisfaction due to the lack of treatment follow-up. The majority were considering continuing their treatment after the pandemic was over. Comments were received regarding time, the impact on treatment as a result of the global situation, as well as the need for care to be resumed. Conclusions: The disruption of orthodontic care due to the pandemic had a significant impact on patients in multiple ways. It is necessary to evaluate possible strategies to address potential interruptions in orthodontic care in the future.
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